Cancellation terms depend on the rate you book. Flexible rates allow free cancellation up to a set period before arrival, while advance-purchase or non-refundable rates offer lower prices in exchange for stricter terms. The exact policy is shown at the time of booking and in your confirmation email.

You can book directly on cloud7hotels.com/roma or contact the hotel by phone at +39 06 6228 5909 or by email at Stay.Cloud7Roma@kertenhospitality.com. Address: Via di Pietra, 82/A, 00186 Rome, Italy.

Yes, complimentary WiFi is available for all guests throughout the property. 

Yes, children are welcome. Charges for extra beds or occupancy depend on the child's age and room type, and are confirmed at the time of booking.

Fly into Rome Fiumicino (FCO), around 30 km away — a 35–50 minute drive depending on traffic. From Fiumicino, take the Leonardo Express direct train to Roma Termini, then a short taxi ride or a transfer arranged with the hotel. We recommend a taxi or private transfer from Termini rather than the Metro, as the nearest Metro stops leave a walk of at least 10 minutes to reach us.

Rome has two airports. Fiumicino (FCO) and Ciampino (CIA) sit a similar distance from the hotel but on opposite sides of the city. We advise landing at Fiumicino, because the Leonardo Express, the fast, direct train to Roma Termini runs only from there. Once at Termini, the best options are a taxi or a transfer arranged with us. If you prefer the Metro, please note the nearest stations still leave you at least a 10-minute walk from the hotel. To arrange a private airport or Termini transfer, contact the hotel in advance

Yes. Cloud 7 Hotel Roma is a "Social Cloud" and a living arts destination. Rather than a single gallery or exhibition area, art is woven throughout the hotel — displayed across almost every common space and in many of the guest rooms. The collection features work by numerous local Roman artists, curated in collaboration with the Academy of Fine Arts, celebrating the city's contemporary art scene.

Art is part of the fabric of the hotel rather than a separate attraction, so you'll encounter original works as you move through the property in the Social Cloud, the shared spaces and many rooms. The pieces come from a wide roster of local artists, including Alessandro Calizza, Federico Russo, Giovanni LoCastro and Ilic Arnone, among many others.