Cancellation terms depend on the rate you book. Flexible rates allow free cancellation up to a set period before arrival, while advance-purchase or non-refundable rates offer lower prices in exchange for stricter terms. The exact policy is shown at the time of booking and in your confirmation email.

Check-in is from 3:00 PM and check-out is by 12:00 PM (noon). Early check-in and late check-out may be available on request, subject to availability. Please note that early check-in and late check-out may incur additional charges, depending on the requested arrival and departure time.

Al Kout Mall and the Al Kout musical fountains are both around five minutes away, with colorful fountain shows every 15 minutes from 10:00 AM to 10:00 PM. Further afield are The Avenues, Kuwait's largest mall with over 1,100 stores, 360 Mall, and the historic Souq Al Mubarakeya.

Yes, children are welcome. Charges for extra beds or occupancy depend on the child's age and room type, and are confirmed at the time of booking.

No. Pets are not permitted at Ray Hotel by Cloud 7 in Mangaf, Kuwait. This applies to all room categories and to the hotel's public areas, restaurants and pool. Guests travelling with assistance animals should contact the hotel directly on +965 2220 8899 to discuss arrangements before booking.

Yes, with separate facilities for men and women. Male guests use the hotel's on-site gym at Ray Hotel by Cloud 7. Female guests have exclusive access to Miss Platinum Gym, open daily from 06:00 until midnight. Separate provision means women have a dedicated space rather than shared hours in a mixed facility.

Yes, with dedicated venues for men and women. Spaloon is the men's grooming and spa destination at Ray Hotel by Cloud 7, combining barbering with facials, massages and body treatments. Fresh Look is the ladies' salon, offering hair styling, manicures, makeup and body treatments. Both are on site in Mangaf.

Yes. The Al Sumo Ballroom at Ray Hotel by Cloud 7 hosts weddings, birthdays, graduations and corporate gatherings. The hotel also has three equipped meeting rooms for board meetings and team sessions, with event management support available. Contact the hotel on +965 2220 8899 to discuss capacity and dates.