Cancellation terms depend on the rate you book. Flexible rates allow free cancellation up to a set period before arrival, while advance-purchase or non-refundable rates offer lower prices in exchange for stricter terms. The exact policy is shown at the time of booking and in your confirmation email.

Check-in is from 3:00 PM and check-out is by 12:00 PM (noon). Early check-in and late check-out may be available on request, subject to availability. Please note that early check-in and late check-out may incur additional charges, depending on the requested arrival and departure time.

Al Kout Mall and the Al Kout musical fountains are both around five minutes away, with colorful fountain shows every 15 minutes from 10:00 AM to 10:00 PM. Further afield are The Avenues, Kuwait's largest mall with over 1,100 stores, 360 Mall, and the historic Souq Al Mubarakeya.

Yes, children are welcome. Charges for extra beds or occupancy depend on the child's age and room type, and are confirmed at the time of booking.